911 Communications Administration

Location: 2222-C Highmarket Street, Georgetown, SC
Phone: 843–545-3137 Fax: 843-527-7820
Email:
Hours: 8:30 a.m. – 5:00 p.m., Monday - Friday (except for legal holidays)
Mailing Address: 2222-C Highmarket Street, Georgetown, SC 29440
Point of Contact: Eve Eggiman, Communications Manager

Department Functions:

To receive all emergency calls and non-emergent calls from residents of Georgetown County requiring the assistance from Police, Fire or Emergency Medical Services. Staffed 24 hours a day, this division serves eleven organizations. (Georgetown County Sheriff’s Department, Georgetown City Police Department, Georgetown County Fire/EMS, as well as Georgetown City Fire Department, Midway Fire Rescue, Murrells Inlet/Garden City Fire Rescue, Andrews Police Department, Andrews Fire Department and the Pawleys Island Police Department). Additionally, the division provides an after hours answering service for Home Health and Winyah Rescue Squad dispatch.

Department News:

ICE:
A campaign encouraging people to enter an emergency contact number in their mobile phone´s memory under the heading "ICE" (for "In Case of Emergency"), has rapidly spread throughout the world as a particular consequence of last week´s terrorist attacks in London. Originally established as a nation-wide campaign in the UK, ICE allows paramedics or police to be able to contact a designated relative / next-of-kin in an emergency situation.

The idea is the brainchild of East Anglian Ambulance Service paramedic Bob Brotchie and was launched in May this year. Bob, 41, who has been a paramedic for 13 years, said: "I was reflecting on some of the calls I´ve attended at the roadside where I had to look through the mobile phone contacts struggling for information on a shocked or injured person. Almost everyone carries a mobile phone now, and with ICE we´d know immediately who to contact and what number to ring. The person may even know of their medical history."

By adopting the ICE advice, your mobile will help the rescue services quickly contact a friend or relative - which could be vital in a life or death situation. It only takes a few seconds to do, and it could easily help save your life.

Why not put ICE in your phone now?

Simply select a new contact in your phone book, enter the word ´ICE´ and the number of the person you wish to be contacted. For more than one contact name ICE1, ICE2, ICE3 etc.

It´s so simple that everyone can do it. Please do, and please pass this on.......it may save a life.

The Georgetown County Emergency Services staff installed a Computer Aided Dispatch System in 2002 to assist in records management and response times. As of August, 2004, the new 800 MHz Radio System provides interoperability between 9-1-1 Central Communications staff, local agencies, and statewide agencies.

Additional Information:

The 9-1-1 Central Communications Office includes (4) full-time telecommunicators supplemented by part-time personnel. The office averages approximately 6,700 calls per month or over 80,400 per year.

Links:

Association of Public Safety Communications Officials:
National Emergency Number Association:
National Academy of Emergency Dispatch: